300+ users at Gaumont reinforce and customize real-time operational efficiency

Key objectives

  • Optimize operational efficiency in movie theaters
  • Fine-tune data reprocessing
  • Enable interoperability to easily integrate the tool into Pathé-Gaumont’ intranet

Key results

  • Fast iterations: start small, think big
  • 300 daily users
  • Multi-device: mobile, tablet and desktop
  • No change management necessary

Context

Business monitoring in a constrained environment

Cinema production is by nature a very specific industry: it is not based on civil calendar (week from Wednesday to Tuesday, day finishes at 1.30AM, not midnight), legal constraints because of redistribution rules of box office revenue, etc.

To this, we can add internal rules and processes within Pathé-Gaumont, a one-hundred-year-old company.

The executive team wanted to give all their coworkers customized and easily adoptable tools in order to reinforce real-time operational efficiency. Let’s not forget, a film lasts on average 2 hours and the bulk of transactions is done minutes before the screening. It is therefore crucial for teams to be able to make decisions as quickly as possible.

These tools should especially serve objectives and take into account the following constraints:

  • Monitor the activity anywhere and anytime
  • Have information available in real time
  • Access confidential data in a secure environment

Challenge

Customization and continuous innovation

Solutions available on the market today are non specialized and unsuited to the specificities of cinema production and its legal environment.

Their personalization leads to a significant additional cost while not guaranteiing automated product updates and a steady level of security. Beyond that, the management team wanted to move forward in a progressive way, starting with a first simple service that would be augmented through new iterations.

Solution

A scalable platform to monitor movie theaters activity

ForePaaS platform helped Gaumont to gradually build a set of business monitoring tools to tackle these challenges:

  • Scalable platform to suit specific needs
  • Designed for all devices (mobile, tablet, desktop) to access data wherever you are, whenever your want
  • Easy-to-use, no training nor change management necessary
  • Secure data transfer and access to apps
  • Interoperability to easily integrate key KPIs into their Sharepoint intranet

Today, more than 300 daily users leverage ForePaaS monitoring solutions to control activity and optimize performance.

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